Politique d'expédition

Important Notice (Update on December 22, 2021):

Due to suspension and reduction of cargo flights due to the COVID-19 global crisis, deliveries using Japan Post services might experience occasional delays depending on final destination. To see the list of the affected countries/territories in English, please click here or contact us at info@asayujapan.com

For US residents:

The items are shipped from our US inventory center with free shipping.
※If the ordered items are NOT in stock in our US inventory center, the items will be shipped via EMS from Japan. In that case, the shipping fee will be automatically applied on your total order. We will e-mail you the tracking number after your order is shipped.

For Non-US residents: 

The items are packed securely and shipped by Japan Post. We will e-mail you the tracking number after your order is shipped.
The shipping fee is charged based on the total weight.
Please see the estimate delivery times below.

Shipping from Japan (Japan Post EMS)

Area Countries EMS
Asia China, India, Hong Kong, Singapore, South Korea, Taiwan, Thailand etc.  4 to 7 days
Oceania Australia, New Zealand, Fiji etc. 4 to 6 days
North America U.S., Canada, Mexico etc. 4 to 6 days
Europe Austria, France, Germany, Netherlands, Russia, Spain, Switzerland, U.K. etc. 5 to 9 days
Africa Egypt, South Africa etc. 6 to 9 days
South America Argentine, Brazil etc. 7 to 10 days


Please note that you are responsible for any custom or import taxes that may apply in your area.